THE CASE STRATEGIC ANALYTICS & REPORTING TOOLS IMPLEMENTATION

Objective:
Develop and implement high-accuracy analytics and reporting tools to improve decision-making and business outcomes for Company A North America Supply Chain.

Approach:

  1. Initiation and Planning:
  • Conducted a thorough needs assessment to understand the current state of logistics data and reporting processes.
  • Identified key performance indicators (KPIs) essential for effective decision-making.
  1. Collaboration and Stakeholder Engagement:
  • Collaborated with cross-functional supply chain teams (business, IT) to gather input and ensure alignment with business requirements.
  • Engaged with external logistics partners to understand their data integration capabilities and constraints.
  1. Design and Development:
  • Designed high-accuracy analytics and reporting tools tailored to Henkel’s specific needs, focusing on real-time data accuracy and reliability.
  • Leveraged industry best practices such as adopting Agile methodologies to ensure iterative development and continuous improvement.
  1. Implementation:
  • Developed a robust implementation plan, including timelines, milestones, and resource allocation.
  • Conducted thorough user and acceptance testing to ensure the tools’ functionality and reliability.
  1. Training and Adoption:
  • Provided comprehensive training sessions for end-users to facilitate smooth adoption.
  • Developed support documentation to aid ongoing usage and troubleshooting.
  1. Monitoring and Continuous Improvement:
  • Established a feedback loop to gather user insights and identify areas for further enhancement.
  • Implemented regular review sessions to ensure the tools remained aligned with evolving business needs.

Result:

  • Received a top global award within the supply chain digitalization 4.0 area.
  • Enhanced decision-making capabilities, leading to improved business outcomes for Company A's $7B North America operations.

Conclusion:
The implementation of advanced analytics and reporting tools significantly enhanced Company A's decision-making capabilities and supported better business outcomes.
This project exemplifies best practices in supply chain digital transformation, such as leveraging real-time data analytics, adopting Agile methodologies for development, and fostering cross-functional collaboration. Company A's strategic investment in digital technologies underscores its commitment to innovation and operational excellence, operationalizing smart supply chain assets like a logistics facility that can handle up to 1,000 trucks/day and stores 200,000 pallets.